"TELL ME, WHATS GOIN ON?"

I mentioned about the resident that blew up at Monday nights council meeting, he had received a utility shut-off notice from the city stating if it wasn't paid in full his utility's would be shut off. He told council he had already paid $80.00 on the $126.00 bill and it didn't show that credit had been given. I'm guessing here, but he felt insulted about the notice as a Painesville homeowner. "C.E.I. wouldn't do something like this ,and he didn't expect for Painesville to do this either. How long has he lived in the city? 10 20 year I have no idea. He then explained what a joke the citys streets were, and asked what they were doing with all the money. Finally he mentioned that the city needed a Mayors form of government.
That'a where my surprise came in.
I have kown Council President Joe Hada for 50 years, and I figured if any person in the room that could defuse the situation it was Joe. He would explain why he had received the notice, point him in the right direction and probaby reassured him he would have lights at the end of the week. The city was aware of the condition of the streets and were looking at the best way to do as much with the money at hand. Joe could have explained that the City Manager form of government although not perfect he believed was the best thing for Painesville. The man was looking for conversation from someone and he didn't get it. What he got were 9 people sitting stoically, silently, staring at him as he left the meeting not one word from anyone. Why? Someone please explain the persona of Painesville. Will someone from the city government contact this person with some answers? The people that run this town should understand most of us are just trying to get from Monday to Friday. Thank-You