"POWER TO THE PEOPLE" john lennon
Well the latest chatter in the Ville' away from when we will hand out candy on what day. Is that many are complaining about their new Waste Management Bill that's arriving in the mail today.
It seems many are being charged a late fee of $5.00 because the city changed your account number and your new account wasn't credited. You would think that Waste Mismangement would have checked on our bills after the last billing fiasco.
I love how the city can change 'MY' account number it's not their number to change. Another badly judged move by the City and Waste Mismanagement.
Now others after explaining to Waste Mismanagement the last time that they are 'orange bag' users some got bills in the mail of over $138.00 even after the city took the name and addresses of the people who purchased bags at City Hall. What gives no communication?
Now let's get back to how and why this all transpired. First in the wisdom of a lazy city council gave all contract provisions and purchases to the former City Manager who in turn passes it on to one of her minions . In this case Rita McMahon and former service director Kevin Lynch are the culprits. But guess what there both gone. Can't blame new service director or new city manager they had nothing to do with the contract. At the same time the 'new' council see no reason to get some of this delegated authority back. (also lazy I guess)
So when you get your bill make sure your NOT paying a late fee because someone made a boo boo.
Then take some time and ask your councilman to approve future refuse contracts. Maybe even put Trick or Treat at their discretion. I'm sure the CM won't mind.
posted by terminator1 @ 4:16 PM
28 Comments
28 Comments:
Well that explains why my account is all screwed up! I sent an email to WM asking why 1. My acct # and my ezpay # are different on line than the paper bill I received.2) Why my on line billing has said 0.00 due for weeks, while the paper bill says I owe 6 mos. 3) Why I am being charged a late fee??? This crap is beyond ridiculous! This is why government should be kept out of private contracts! They can't even do a simple job like arranging a good garbage deal for the people!
Based on this article, I looked at my bill this evening.
Mine does not have a late fee or any other unusual charge.
I suggest that everyone look at theirs closely.
5:30pm follow up: Received a response from WM; They said that my paper bill account numbers are new numbers, and my on-line account numbers are no longer in use. They gave me a new balance, excluding the $5.00 late fee. In order to pay on-line I will need to start a new account using the newly assigned numbers, but of course, when I go to the WM site they recognize me and send me to the invalid account! I don`t feel like digging through my cookies and deleting WM, so I`m going back to paper bills and snail mail. This info took three emails back and forth. I pay nearly all my bills on-line and not once has any of them pulled something like this! I told WM that this is a mysterious way for a company to do business! Unbelievable!
Well both the city manager as well as councilwoman DiNallo have answered emails sent by residents. First Waste Mismanagement representatives are giving residents false information when they tell residents the city asked for new account numbers. Mrs. DiNallo is an EzPay participant who received notice on July 8th from Waste Management about the inability of Waste Management to transfer her confidential information from EZ Pay to the new account number. The letter also provided additional information on the process she needed to follow to continue with the EZ Pay program on her new account...... Easy it isn't! and why the need for new account numbers. Who approved this change?
I am truly glad these two individuals answered the emails sent by residents.
I guess you have to be on council to get advance notice like DiNallo? What a circus!I never received any notice at all!
Unrelated to billing, but have been having pickup issues with WM for the past year now. Seems they can't figure out how to pick up yard waste, nor can they get on the same page with the city with regards to road closures.
City Hall was helpful to the extent that they could be, but I was notified that, as was previously stated, Rita and Kevin negotiated this contract and unfortunately we are stuck with WM until 2016.
I urge everyone to ask their representatives on council to remember all of these problems when it comes time for a new contract.
I know your a Big Bang follower what do you think of Penny's new doo?
It is NOT YOUR account number, it does NOT BELONG to you. They CAN and the WILL do what they need to do. YOU do NOT own the business they DO. Soooo they can do what ever they need to and want to run THEIR business. Have you not ever had a credit card issue a new card with a new number. NOW that's something to gripe about.
Stop sweating the small stuff, cant believe you lived this long with all the stress you cause yourself.
My yard waste is now composting on the tree lawn.....
4:10 It is my account number I'm responsible for paying it. No explanation why the change other than we can? Credit card yes but it automatically gave me credit from my old card. I don't believe stress is caused by small stuff only a city and company the can't walk and chew gum at the same time.
Sandy Miller I expect a city employee soon at your door with a citation?
A friend across the city line in the Township pay $17.00 a month for Tony Garbage Collection. Trucks roll down my street. I called for service, "can't do it, city contracts with waste management I can't pick you up, not allowed to pick you up". "Says Who". And he threw in that the city facilities all get free dumpster services, courtesy of the contract and the captive payers. Unbelievable, don't believe, call him.
When I asked WM why they changed the account number, 'Lauren' told me the account number was changed July 2014 because the City and WM have a new contract. "New contract"????
There's no excuse for changing account numbers and NOT notifying people! Even the on line account page is invalid! No, not one of my other billing accounts has done anything close to doing something so idiotic, ever! So yeah, I get to be aggravated somewhat! Waste Mis-management is a complete joke!
8:32 We pay for it and that keeps more money in the general fund for wages and benefits. I believe there are many sweetheart deals like this one. You shouldn't be surprised.
11:48 Don't know? but this is a good reason all power and decision should not be left to one person.
Wow, didn't take you long to start bashing the new manager. Don't like him? His performance? You didn't like the last one. Maybe Flock for city manager would satisfy you? He seems to be the only one you don't lock horns with.
3:28 To borrow a phrase this city manager is 100,000% better than the former one. Only a fool would agree with anyone 100% of the time. This city manager does his job wanting direction from council. The last city manager directed the council to her whims.
Painesville needs Tony Carson more then Tony Carson needs Painesville. His reputation is impeccable, Yes I checked. The man has assumed a job to a city that has been run into the ground for almost 20 years. I have Knowledge there are three or four powerful people that would like to see Mr. Carson move on. Me I'd rather see them move on. Is Mr. Carson doing the best he can? I believe he is.
Why didn't you post the 80 some dislikes for changing Halloween? Oh wait, because you agree with it but what about the majority that don't?
6:42 You're in for a big surprise aren't you?
5:22 Probably because I didn't get 80 some dislikes. I believe you have confused this blog. with another one.
Your the one in for a big surprise.
No, I don't have anything confused. Go to the downtown Painesville site for yourself. See those who disapprove of changing Halloween, I copied them to your blog and you didn't show it. Now I believe Halloween will be on Saturday night. Changed again.
1:20 Never received them.... That said will the kids get candy this year?
WM forgot my yard waste again, this week (after my last post). I'm done calling WM because their answer is always 'wait until next week'. I got in touch with Katie Jenkins who pushed it through to Doug Lewis who allegedly fired off a nastygram to the WM folks. I'm thinking about throwing my yard waste in the back of my dad's truck and dropping it off on their front step at the Chardon office.
No more candy for you use your food card! I am broke Obama made sure of that! vote Demarcate and wonder why your still poor! Ask TERM!
7:59 Vote Republican that bunch will show you what poor is. Again name one thing in the last 50 years the GOP has done to improve the middle class? Destroying it doesn't count.
I don't normally get involved in conversation like who's best. But I will say since Obama was placed in office by the large majority of voters twice. The GOP has done everything in its power to stop everything he has tried to do. They have never passed a budget they have blocked all sorts of bills to help the veterans , that they placed in harms way under Bush . The GOP has done nothing to help middle class or should I say what's left of that group. They have forced Mr. Obama into corners that he has used powers only he has to get something's done. I believe that we should vote all of the GOP out of office and give them some well deserved time off,to think about what they have done for the last eight years. That includes those at state level,who stripped the money from schools, and cities to balance the state budget. I was a GOP person now I Donot vote party lines but who I feel is best for the job. Oh I forgot the best of the. Bills passed by GOP that would be the one that lifted the amount of money that corporation can give to those running for offices. This help them make more money from supporters from out of country. Great !!!!!!!!!
TERM not worth the time you are to far gone
vote dem again and get the same love it you will never learn
This town is a hot MESS. Road blocks and barricades everywhere. It's usually orange barrel season in Ohio, but in a small town it's impossible to navigate anywhere here. WHo's idea is this?
Post a Comment
Subscribe to Post Comments [Atom]
<< Home